IMPACT is committed to changing lives, for good. Our family of services helps restore the health and productivity of individuals, organizations and workplaces leading to an improved quality of life for our entire community.
IMPACT 2-1-1 is a central access point for people in need. During times of personal crisis or community disaster the free, confidential helpline and online resource directory make it easy for residents to get connected to information and assistance.
IMPACT Alcohol and Drug Abuse Services includes consultation and referral for people concerned about alcohol or drug use.
IMPACT Awareness raises community consciousness about risky drinking and promotes healthy lifestyles with the stop drinking [SO MUCH] milwaukee campaign.
IMPACT Workplace Services provides consultation, training and employee assistance programs to foster a healthy and productive work environment.
Last week’s record rainfall meant that thousands of families had their lives interrupted by traffic jams, loss of power and in many cases – loss of property. Many wondered where to turn.
As clean up efforts continue, 2-1-1 @ IMPACT is responding to calls from people in the community who are wondering what their next steps will be. 2-1-1 @ IMPACT is a free, 24-hour, 7-day-per-week information and referral hotline that responds to well over 140,000 calls per year. In just one day, the hotline saw the call volume grow to 500% over the norm with flood-related calls.
2-1-1 @ IMPACT is collecting information about damage that callers have sustained, and then passing that information on to Milwaukee County Emergency Management. Collected data will be a critical piece that helps determine whether any disaster relief funding will be made available to address flooding damage.
As of today, the call volume is extremely high, and 2-1-1 @ IMPACT has expanded to 1500 phone lines and recruited scores of volunteers to keep up with the demand.
If you have flooding damage or questions about your next steps, please dial 2-1-1 from a land line or 1-866-211-3380 from a cell or pay phone. You can also go online to report flood damage by clicking here.