Keep the Change

IMPACT is committed to changing lives, for good. Our family of services helps restore the health and productivity of individuals, organizations and workplaces leading to an improved quality of life for our entire community.

IMPACT 2-1-1 is a central access point for people in need. During times of personal crisis or community disaster the free, confidential helpline and online resource directory make it easy for residents to get connected to information and assistance.

IMPACT Alcohol and Drug Abuse Services includes consultation and referral for people concerned about alcohol or drug use.

IMPACT Awareness raises community consciousness about risky drinking and promotes healthy lifestyles with the stop drinking [SO MUCH] milwaukee campaign.

IMPACT Workplace Services provides consultation, training and employee assistance programs to foster a healthy and productive work environment.

We're in the big leagues now

IMPACT; IMPACT 2-1-1; Triple Play Day; Miller Park

New Millennium. New Challenges. At the beginning of the new millennium, people in our community were beginning to feel the effects of a volatile economy. They needed help maintaining stability. At the same time, many of the nonprofit organizations and programs that had the experience and resources to provide assistance were virtually unknown. They needed help connecting to people in need.

A Community Came Together. A public-private coalition of stakeholders – including the Greater Milwaukee Foundation, Helen Bader Foundation, Northwestern Mutual Foundation, United Way of Greater Milwaukee and Milwaukee County government – recognized these mutual concerns needed to be addressed for the good of the community-at-large. They called on IMPACT’s expertise in providing telephonic assistance and connecting people to resources and, in 2002, lent support for the establishment of IMPACT 2-1-1.  Approximately 56,000 people called for help in that first year; and in each of the following years, the volume of people contacting IMPACT 2-1-1 has grown.  In fact, from 2002 through 2012, IMPACT 2-1-1 handled over 1 million requests for information and assistance.

More than Celebrating an Anniversary. While TRIPLE PLAY DAY with IMPACT 2-1-1 will celebrate of decade of service, we’ll also share what we’ve learned about basic needs challenges; as well as suggest ways that nonprofits, corporations, philanthropists, policy-makers and anyone with a stake in the community can do to help the greater Milwaukee area thrive. We’ll acknowledge the people and organizations that have helped IMPACT 2-1-1 evolve from a basic hotline into a state-of-the-art telephonic and online resource that not only supports families in crises, but also aids coordinated response to a community emergency.  

Most of all, TRIPLE PLAY DAY with IMPACT is our chance to hear your stories and build new relationships.

Please join us at this free community event. For more information or to register, go to

Miller Park SKYY Lounge – Milwaukee Wisconsin
Thursday, June 13, 2013 – 4 to 6pm
– Program at 5:15pm

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